Shipping policy

Shipping Policy

At Out Of Line, we aim to make every delivery clear, reliable, and easy to track.

Processing Time

Orders are processed within 1–3 business days before shipment.

Business days are Monday through Friday, excluding public holidays. Once your order has been shipped, you’ll receive a confirmation email containing your tracking information.

Shipping Time

Standard delivery typically takes 10–14 business days after dispatch, depending on the destination and local courier service.

The total estimated delivery time, including processing, is approximately 11–17 business days.

Delivery estimates do not include weekends, public holidays, customs inspections, or unexpected carrier delays.

Shipping Cost

Standard shipping costs a flat rate of $9.95 USD per order.

The shipping cost will be clearly displayed during checkout before payment is completed.

Order Tracking

Once your order has shipped, you’ll receive a tracking link by email.

Please allow up to 72 hours for tracking information to become available or update after shipment.

Customs and Import Fees

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

These charges are determined by local authorities and are the customer’s responsibility. Any applicable customs charges are not included in the product price or the $9.95 USD shipping fee.

Incorrect or Incomplete Addresses

Please ensure that all shipping information is complete and correct before placing your order.

Out Of Line is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact us and we’ll assist you as quickly as possible.

Please note that occasional delays caused by customs authorities, local couriers, severe weather, or other circumstances outside our control may occur.

Order Fulfillment

Orders are fulfilled by our third-party international fulfillment partners and may be dispatched from fulfillment centers located in China. The shipping carrier may vary depending on the destination and available delivery service.